Legal
By using our site, you agree to the basics—how we handle orders, privacy, refunds, shipping, and other important details.
terms and conditions - website use
By using our website, you agree to browse responsibly. Don’t copy our content, misuse our site, or do anything dodgy. It's all copywriter protected.
We do our best to keep everything accurate and running smoothly, but we’re not liable for errors, downtime, or external links. If you don’t agree with these terms, please don’t use the site.
privacy
We respect your privacy—any data you provide (like contact details) is kept secure and only used to improve your experience. If you don’t agree with these terms, please don’t use the site.
We’re also not liable for any loss or damage caused by using our website or products incorrectly.
Cookies Policy
We use cookies to improve your experience, including Google Analytics to track website traffic and performance.These cookies help us understand how visitors use our site but don’t collect personal data.
By using our website, you agree to our use of cookies. You can disable them in your browser settings if you prefer.
terms and conditions of trade
Ordering & Payments
Orders are confirmed via email once placed. We reserve the right to cancel or refuse orders if necessary (e.g., stock issues, pricing errors).
All payments must be made in full before shipping. We accept bank transfer and credit card.
Pricing & Errors
We aim for accurate pricing, but mistakes happen. If there’s a pricing error, we’ll let you know and sort it out before processing your order.
Shipping & Delivery
We dispatch orders as quickly as possible. Delivery times vary based on location. Once shipped, we’re not responsible for delays or lost items caused by the courier.
Returns & Refunds
If a product is faulty or not as described, we’ll offer a replacement or refund under Australian Consumer Law.
We do not accept change-of-mind returns.
If you’ve ordered the wrong item and it’s unused and in original condition, we may offer an exchange at our discretion. Return postage costs are the responsibility of the customer.
Secure Payments
We take security seriously. All payments are processed through trusted providers, ensuring your details stay safe.
We don’t store your payment information, and all transactions are encrypted for your protection.
Intellectual Property
All products, designs, images, and content on this website are the property of XPRT Tools. Our unique tool designs are the result of years of experience and innovation, and we take pride in creating original solutions.
You may not copy, reproduce, modify, or distribute any of our content or products without our written permission. Unauthorised use may result in legal action.
general terms
governing law
These terms and any disputes arising from your use of our website or purchase of our products are governed by the laws of Australia. By doing business with XPRT Tools, you agree that any legal matters will be handled under Australian jurisdiction
Force Majeure
We’re not responsible for delays or failures caused by events beyond our control, such as natural disasters, supply chain disruptions, or government restrictions
Severability
If any part of these terms is found to be invalid or unenforceable, the rest of the terms will still apply.
Changes to Terms
We may update these terms from time to time. Continued use of our website or purchase of our products means you accept any changes.
